Levels of online discourse on message boards

After perusing two comments sections that relate to the Virginia Tech massacre - one section under the killer's video on YouTube and the other under a column written by a Dartmouth student on the NYTimes page - I've come to the conclusion that there are many different levels of discourse online. At first, it appears as though there is only one - the shrill, profanity-laden dialog you see on high-profile, heavily trafficked sites like YouTube. There's lots of talk of the disinhibiting effect of anonymity, and how it will result, inevitably, in mean-spirited discourse. But its likely that the majority of online discourse takes place "below the surface" of this level of discourse, involving groups of people with similar values who are less likely to flame one another.

The more "public" the discussion is (that is, the more hits that website gets), the more likely the discussion is to be about pecking order. The more "private" it is, the more the discussion will be about sharing information. To say that online discourse is uniformly public just because it can all be accessed by anyone misses the point of how we actually use these spaces to interact with others. We use them according to our particular tastes and desires, which are largely pre-determined by our real-world circumstances (our upbringing, what neighborhood we're living in, our profession). The way sites are linked together continues this trend of linking like-minded people to one another, resulting in smaller, less angry conversations. YouTube is a place for looking at what everyone is looking at. Blogs (where smaller groups of people congregate with like-minded folks) are the place to discuss them.

Then there's the matter of moderation (the NYTimes blog comments board makes more of a point of letting people know that its being moderated than the YouTube one). Presumably, the smaller the site, the less moderation would be needed. But that wholes process (what gets cut, why it gets cut, how many comments get cut) is never really clear. Not that we seem to mind.