Here's a thought:
All communications literature (and perhaps all thinking in the social sciences, cultural studies, and humanities) take one of three approaches to pleasure:
Figuring out How to Produce Pleasure: This is a basic question that lots of formalist or neo-formalist film theory tries to answer. We accept the fact that some movies or experiences bring us great pleasure while others do not, and that one person may take great pleasure in one thing while another person takes pleasure in another. The big questions here are: what characteristics, of the text, the experience, or the individual, bring about pleasure? I think of David Bordwell's analyses of how narratives work to be typical of this kind of research. This type of work is most relevant to people trying to make movies, trying to produce experiences or texts that bring others pleasure, or those seeking short-term or long-term pleasure (figuring out what kinds of movies I like so that I might be better in the future at seeking them out). This kind of work can and should be all-inclusive. Usually, it has certain cultural biases, favoring one genre or time period as "classics," but this needn't be the case. It could just as easily be applied to debased cultural forms or experiences or marginalized people. The role of the theorist is that of master practitioner. The goal is to create the most pleasurable temporary experience.
Figuring out Whether Something that Brings us Short-term Pleasure could Bring us Long-Term Displeasure: This is more the domain of media effects research. There's an assumption of the hedonic principle of seeking out movies, TV shows, or experiences that bring us pleasure, at least in the short term. After the experience fades, people might feel displeasure for an unknown, apparently unrelated reason. For instance, you may have sat down to watch Sex and the City or play Mass Effect because, well, you enjoy watching or playing them. Later, you might feel bad about the fact that you've been single for awhile or you may feel increasingly hostile towards your co-workers (which ends up getting you fired). The purpose of this type of research is to draw previously unseen connections between actions engaged in for short-term benefit which lead to long-term problems for the individual. I think there's a lot of room for this branch of theory to grow, considering two things: there has been a rise in the complexity of our information environments, making it more difficult to intuit the long-term effects of what media we consume on our moods, self-esteem, and general disposition, and there has been a rise in emotional disorders. There might be a correlation between the two, and I think it is worth exploring. The role of theorist here is more like a medical doctor. As a result, these theorists demand a degree of deference, one which psychotherapists seem to be afforded but that media scholars are not. I would argue that this reluctance to afford them the authority is partly b/c they become associated with the last type of theorist, which I'll get to in a moment. The goal is to bring about the most pleasurable life, and to make sure that we know the long-term ramifications of our short-term, hedonic pursuits.
Figuring out Which Pleasure is Superior to Others: This is the domain of many cultural theorists and many who are grounded in Marxist theory. Pleasure, as it is commonly defined (positive affect, either short term or long term), is suspect. True pleasure can only be brought about by reconfiguring the society and the economy, not through simply deciding to watch or experience something else. In fact, the decision to watch something else is not, according to this line of theory, bringing about anything but the extension of undesirable circumstances. True pleasure is forever deferred, at least until after the revolution.
The first group fails to take into account any long term effects for the individual or any social effects. However, it possesses a level of analytical detail that the other groups fail to achieve. The second group gives up some of that level of detailed analysis. Also, if it is strictly about measuring pleasure, it offers no commentary on social problems and how media might be related to such problems. The third group is tricky: it does offer analysis of the broad social implications of media that produces pleasure in the short or long term for an individual or groups, but as that group grows, the complexity of the problem grows. The number of assumptions that must be made about group behavior over long periods of time grows. Quickly, it becomes tempting to make generalizations based on conjecture about behavioral economics (i.e. most cultural theory in the Marxist tradition).
None of these ways is the correct way to look at pleasure, but I think its worth keeping the distinction amongst them in mind when judging the merits of one particular theory. Its also worth thinking about all three of them when asking ourselves whether any media experience is "good" or "bad."
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