Showing posts with label sns. Show all posts
Showing posts with label sns. Show all posts

Sunday, March 09, 2014

Facebook Photo Album as Everyday Storytelling Device

Let's say you go on vacation for a week. You travel to some interesting place. How do you tell people about your vacation?

Social media is, among other things, the way that we tell people we know (and, sometimes, people we don't know) about things that happened to us. It's a kind of everyday storytelling medium, a way in which we can relate to the choices made by a filmmaker or novelist. As with any form of narrative, Facebook does not include every event that happened from every point of view. There are two "editorial moments" as which people decide what gets left in the story and what gets cut out: the moment at which they decide to take a picture and the moment at which they decide to post it. In addition to determining what gets left in or out of the story, the person assembling a Facebook photo album can re-arrange the order in which pictures are presented.

I can think of several reasons why this kind of temporal re-arranging may take place. You may want to "set the stage" for people looking through your photo album (assuming they encounter it in a linear fashion, starting at the beginning and clicking the "next" button as they go through the pictures). You may wait until the end of your vacation to take pictures of, say, the hotel in which you stayed. But you may put those pictures at the beginning of your album, to orient the viewer. You may also save a picture that you took of an amazing sunset on the second day of you vacation for the last or next-to-last picture of the album, using it as a kind of climax to the story of your vacation (although, maybe it's just me who does this sort of thing).

Do you group all of the pictures of food together? There's a kind of organizational logic to this from the standpoint of the picture arranger. And yet, I would argue, it leads to an inferior experience for the picture viewer. There's a kind of tedium to seeing picture after picture of food. But if the pictures are placed among other events and thing - trips to the beach, happy people, monuments, etc. - then it might feel more like you are experiencing the vacation as the individual experienced it.

But one wonders how much time people spend on telling stories through Facebook. Would people care about having an abrupt ending to an album? The difference between telling a story and simply putting things up is something a viewer might pick up on, at least sub-consciously.

ABRUPT ENDING



Monday, February 27, 2012

Gender, social networks, the rise of Pinterest

I've been hearing more and more about Pinterest: via my Facebook feed, via a field observation study of media use of undergraduate students. Curious, I checked it out and, to the extent that I could understand the function of the site without actually becoming a member, noted some similarities between Pinterest and social media like Facebook, Twitter, Tumblr, and, to some extent, news and entertainment aggregation sites like Reddit. As I understand it, users post images and other users comment or "like" things or re-post them, thereby boosting their overall visibility.

What struck me immediately about Pinterest was the fact that all the users seemed to be female (female user names). I went over to alexa.com and confirmed that, by Alexa's estimates, most of Pinterest's users are female, far more than any of the aforementioned social network or aggregation sites. Also, Pinterest is growing at an astonishingly quick pace, already the 16th most visit website in the US, trebling its traffic in 2 or 3 months.

So, why is Pinterest so popular among only females and what are the implications of this? It wasn't seeded with a particular kind of content. Is there something about the site's design that appeals more to females than to males? If there some kind of network effect where the first users were female, posted things that interested them, told other people about it, and only other females were interested in it because the kinds of content posted only appealed to women?

Is the discourse on the site any different than the discourse on other sites because of this gender difference? At first glance, it seems to conform to the stereotypical norms of female interaction: more supportive comments, less one-upsmanship via crude humor, less hostility (which makes you wonder if the rest of social web is dominated by discourse embodying hetero-male norms if not by actual 14-year-old boys). Of course, maybe we're only looking at a particular kind of female (Alexa indicates that the users are mostly 25-34).

I'm betting that most Pinterest users look at the site as a supplement to their use of other social networking sites like Facebook and Twitter. But its interesting to consider the possibility that use of this site, which is essentially a self-selected portion of the overall public, might be eating into time spent on sites that have no gender/race/interest skew like Facebook and Twitter. There are advantages to using "big tent" social networking sites like FB and Twitter, but perhaps as time goes on, they will become places that you feel you have to go to keep up on the goings on of those you know well, those you barely know, and those you don't know. They'll chiefly be tools for social surveillance, places to see and be seen. But they'll stop being the places (or at least the only places) you go to indulge your interests or have conversations and share things with others. Those activities will increasingly become the domain of sites like Pinterest that cater (though not purposefully) to a certain segment of the population that has something in common.

The return to segregated online social spaces isn't simply a recapitulation of the interest-driven message boards of the early internet. These sites will draw people not through people actively deciding, declaring, and seeking out particular sites dedicated to topics, but through much subtler avenues, spreading through social networks that have their roots in the real world. Their content will reflect the collective preferences of their users, which, as strange as it may seem in a technological world in which we were supposed to slough off our corporeal identities, appear to be dictated to a large degree by our physical selves.

Tuesday, December 20, 2011

Over-sharing, time dilution, and the weaponization of words

If there are classes on "how to use social media" that will be taught in secondary school, its likely that one of the topics will be the hazards of over-sharing. There's a common sentiment, typically expressed by digital immigrants like the New York Times' Timothy Egan, that young people share too much via social media. Many people seem baffled as to what the reward might be for telling people so much about your inner thoughts and feelings. Egan suggests, like many others, that this compulsion to share is driven by (and drives) the sharer's narcissism, though some research I'm working on right now with a colleague indicates that no such connection between narcissism and social media use exists. In fact, if there is any connection between tweeting and narcissism, its actually in the opposite direction than is suggested by Egan and Co.

What really concerns many digital immigrants are the consequences of over-sharing. Drunk status posts live forever in the digital archive of the internet, preserved word for word, undistorted by individual memory. Most conversations about this topic concern employment or election: one's past indiscretions come back to haunt those seeking work or public office. Its interesting how the conversations about reputation that only used to apply to celebrities and politicians and reality TV stars apply to all of us now. We can all be publicly disgraced and publicly redeemed.

The argument against sharing assumes that collective, disembodied digital cultural memory operates like the collective, disembodied pre-digital cultural memory and pre-digital individual memories. But I wonder if there might be some differences that aren't being accounted for. There might be a kind of dilution of the past going on. Perhaps each bit of information about the past matters less because there's simply so much of it. We judge gaffes the same way we judge everything else: on the extent to which they are rare. People also speculate that more information shrinks our attention span and with it the duration of the news cycle, so that people move from topic to topic quicker. We might move through the cycles of admonishment and forgiveness more quickly as well.

But maybe the critics of over-sharing are right. Maybe each person who has tweeted something stupid or left a stupid status update is instantly and permanently discredited by some for doing so. In a market where there are so many people out there who are equally accessible online, employers, voters, consumers of entertainment content, and even online daters can discard people for single infractions because there's always a comparable replacement who hasn't said anything stupid (yet). Dismiss anyone for tweeting something stupid and you'll be dismissing a lot of people, but maybe that's not such a problem when you've got so many people to choose from.

There's another way in which over-sharing might be changing the nature of conflict. If you tweet something potentially embarrassing and it lives forever, does that mean that everyone's words can be used as weapons by their enemies against them in the future, the way it happens with politicians now? This might just be the next frontier of human hostility: searching people's pasts and using what they've said as a point in an argument against them, context be damned. Maybe we could only forgive because we could forget, because our memory of ugly, hostile behavior softened with time. Now that we can't forget, now that every ugly, hostile remark is retained, we'll stay mad at people and never give them another chance. We've started to get cynical about politicians because they were the first to have every one of their moves recorded and re-broadcast out of context. Soon, when this happens to many of us, we'll become cynical about human nature.

Here, I must make a point similar to one I've made about privacy: digital social media gives people ammunition to hurt others, but it doesn't create the will to use it, nor does it assume that we can't make rules, laws, or norms that prohibit using past or private information against people.  The preservation of information doesn't necessarily mean that anyone will dig it up and broadcast it in the future. Someone has to care enough about finding the information to search for it and have some reason to defame another person. So maybe you can go on sharing as much as you'd like on twitter and facebook. Just don't get on anybody's bad side so that they will go to the trouble of digging up something stupid you'd said years ago and use it against you. And if they do, know how to fight back in the ways pioneered by the frontiersman of character assassination, the political operative: dig up something on your opponent or dismiss their efforts as "mud-slinging".

The outlandishly stupid tweets used by those making the over-sharing argument are rare and, so long as these "be careful what you post" stories are out there, liable to become rarer still. I just don't see people cutting back on sharing, despite the fact that the preservation of day-to-day sharing can make any heartfelt sentiment seem stupid when taken out of context. If people are pre-disposed to disliking a person, they'll take a questionable post from the past as evidence to support their dislike. It they are pre-disposed to liking the person, they'll shrug and say "so what if a person tweeted something embarrassing 5 years ago? Who cares?".

Many assume the words and pictures that preserve and transport our past acts have a certain power, but our view of just how powerful they can be is distorted by our experience with how they were used in the previous age. Before print, television, and film, these things were ethereal and hard to use against anyone or for advancing any agenda. During the broadcast era, they could be used to convince a great many people of a great many things. I imagine that many were initially inclined to the "sticks and stones" way of thinking about preserved, portable information. After some rough lessons, they came to see that the pen could be mightier than the sword. Underlying all of these shifts in the way words and images convey our pasts are conflicts and allegiances that revolve around scarce resources. The power of words to advance any individual or group's agenda depends on its permanence. The print era, with its centralized authority, taught us the power of words and images to shape our view of the past and of individuals and their reputations, but we shouldn't assume that words and images will be just as powerful when the power to create and distribute them was in the hands of the few.

Thursday, September 22, 2011

A Perfectly Social World

There's an interesting window of time between when you've heard that something new and supposedly "game-changing" is about to happen and when know what it is, the moment before the unveiling. Once you find out, it usually disappoints, but before you hear about the reality, knowing that something big might be on the horizon gets you thinking about what's possible. I remember that happening in the months leading up to the release of the Segway scooter. We knew that an inventor with an incredible track record and lots of resources had secured some very interesting looking patents, but we didn't know if this thing would fly, how it would be powered, or how fast it would go.

It feels like a similar situation now with a supposed re-design of Facebook on the horizon. This article speculates that Facebook will put an emphasis on passive sharing: rather than signifying that you like something by clicking the "like" button or posting a link on your profile or on someone else's, you will just go about your web browsing and other people will see it (or, more likely, just the parts of it that you want seen). Let's just assume, for a moment, that Facebook does something like this.

The first gut reaction is that its too much of an invasion of privacy, and I'm sure people will write tons about this angle if this ends up happening. But its more interesting to think about why passive sharing might be appealing and what it might feel like to live in a world where more moments of every day are shared and social. So, start out by imagining there's a magical switch that is thrown each time you browse on something that you don't want certain people to know about. It filters out exactly the people you want to keep from knowing what you're doing and it does so without you needing to actually do anything. If this existed, what would be the appeal and effect of increased passive sharing?

As I read articles for my research, design experiments, read the NYTimes, watch ESPN, go to reddit, I have an inner monologue, sometimes an inner dialog, a kind of hypothetical conversation about what I'm reading or writing. Heavy posters on Facebook or twitter (or even heavy texters) have taken to transcribing this inner mono/dialog so that it can start a conversation, and they can do this at any place or time. But passive sharing doesn't necessarily initiate social interaction of any kind. It might act as a pretense for conversation ("I saw that you were reading that article I read yesterday. What did you think of it?") or we might just use it as a more finely tuned means of social comparison than just seeing what people actively post about themselves. You run out of new actively posted items to look at on Facebook pretty quickly, but I doubt you'd ever run out of passively shared activity of others to look at. Plus it seems like more of an "honest" look at how they really are, not just the happy, shiny selves they present in their pics.

Since I'm in dissertation mode right now, thinking about one theory and how everything fits (or doesn't fit) it, I'm thinking about this in terms of choice, value, and delaying gratification. You could always use Facebook and other social media (even a phone) to have a social experience, but for people to connect with you or even to see what you're doing, you had to take some initiative. The people taking initiative - the frequent posters, the tweeters, etc. - may not have been all that relevant to you, in terms of your mood or your pre-existing social connection to them. But what if you always had the option of having an interesting conversation with someone you wanted to converse with about something you wanted to converse about? If that option is sitting there in that little rectangle of light you're staring at right now, you would probably choose it over most other activities.

Its been said that we're social animals, that all humans need social interaction and that society grows from this. But all social interaction has been embedded in the rules and systems of culture and physical space. You were surrounded by people, but they were people whose personal lives you didn't care about all that much. Its interesting to think about a world in which you could always look over and see what your friend is doing and strike up a conversation about it.





Wednesday, September 21, 2011

The Two Facebooks

Facebook has changed the way that it presents updates of information about a user's friends, starting the familiar cycle of backlash and revision. Setting aside the inevitable grumpiness of many users who are averse to change, why did Facebook make these changes? How and why is it hoping to reshape the user experience?

As I posted before, Facebook's appeal depends to some extent on the "freshness" of the information presented in the feed. There's probably thousands of hours worth of "content" available on most people's Facebook pages. If I considered all the updates from all of my friends as the total information available on Facebook, I (like most people, I would assume) have seen very little of it. The value of each little bit of information about my friends depends on a few things: its recency (wouldn't I rather know what happened to my friends within the past few weeks than know what they were doing last year?) and its relevance to me. Facebook's privileging of the "top stories" over the "most recent" may be an attempt to get users to more relevant information.

They haven't taken away the "most recent" option. Instead, they've turned it into a ticker and put it on the side of the page. Really, they're just preventing users from opting out of seeing the information it deemed to be "top stories" by simply clicking on "most recent". Its interesting to consider the differences between the "most recent" and "top stories" experiences of Facebook. Its likely that people are more apt to merely read "most recent" news and not to actually post anything about it. Facebook has an interest in getting people to post and interact more and be less passive about the experience. That gets them more involved and attached to the application, more "embedded" in some sense. More interaction also gives Facebook more data on users. They can't track what you're looking at when you're scanning "most recent", but they can track posting patterns and use that data to make the "top stories" even more relevant, more satisfying, and better at keeping people on the site.

"Most recent" is really a way of using Facebook for social surveillance, not as a venue for interacting with close ones remotely (which is significantly more valuable a service). Some people may have become accustomed to using Facebook to see the news of people that they really wouldn't classify as close friends, even if Facebook gave them the chance to parse their friends into groups more easily. Maybe they were using it for downward social comparison or "stalking" people, and asking them to create a group of people they like to gawk at and not interact with breaks some sort of spell, makes people more aware of their inner voyeur. In this way, this particular user backlash might be about preserving the "mis-uses" of Facebook, not as a tool for better communication but as a way to look at people without being looked at.

Monday, May 30, 2011

The other privacy setting on your Facebook account


After attending another stimulating International Communication Conference, I've been thinking a bit more about the issue of privacy and everyday use of social media such as Facebook. Its one of those issues that seems to interest nearly everyone, not just theorists, but teachers, parents, even teenagers.

I have problems with the popular narrative that Privacy is a human right and that it is eroding or otherwise disappearing in the age of networked selves ( I fully articulate most of these in this earlier entry). To echo Ron Rice's argument in 'Artifacts and Paradoxes in New Media', I think we just assumed that the level of privacy we knew was somehow the natural state of things, and that we only tended to think about privacy when it was obviously breached, but not about how it was constructed with the help of older technologies in a certain way, to hide certain information from certain people. One example of many: having a private conversation required certain kinds of architecture: small rooms in big structures with sound-proof walls. I supposed these technologies kept some of the privacy we'd grown accustomed to when we weren't living in tightly packed urban centers. Still, it seems likely that, as individuals and as groups, we would have a strategic advantage to achieving our own ends and outwitting our competitors if we were able to trade information with allies while our enemies weren't able to overhear, and that this (along with the simultaneous drive to survey our environment for threats or resources) drives innovation in privacy enhancing and destroying technologies. While I'd agree that anyone totally robbed of privacy would be at a distinct disadvantage compared to those doing the robbing, and that this imbalance between those with and those without must privacy is to be avoided, talking about it like its a fundamental human right implies that it is somehow absolute or that, once upon a time, we actually had the ability to communicate with many others and keep those communications hidden from others, or that such a world could or should exist, which I don't buy.

The most compelling way to talk and write about technology and privacy would be to reveal the ways in which technologies unintentionally and subtly enhance or erode personal privacy. This got me thinking about Facebook. Most of the public debate over Facebook and privacy has been about its settings: how customizable they are, how easy they are to use. The mere existence of buttons that you click to change your level of privacy stops many users from thinking about other ways you can use the technology to alter your level of privacy. In particular, I'm thinking of the number of friends one chooses to have. As that number creeps up, the photos and the status updates you post gradually become more public and less private. The more gradually this happens, the harder it is to notice. It would be interesting to know the rate at which people acquire (or get rid of) friends on Facebook and if this rate is associated with how aware they are of their level of privacy and if that affects their behavior in any way.

More generally, this is about technologies of self-performance that allow us to set our privacy or "reach" at one point, letting us grow accustomed to one imagined audience. After we set the settings, we think "okay, I know who I'm performing to and I'll tailor my performance to that group", even though social media audiences are always changing in unpredictable ways. Even this blog and others like it are written with one imagined audience, but then that audience changes in ways that would be very difficult for the author to predict: encompassing people from various spheres of the performers' life.

As always, changing the technology can help us out of this bind. Maybe there could be a little graphic representation on every social media that let the author know what kinds of people were in the audience and how that was changing over time. It would take into account the current occupation and place on a professional network of each audience member (a color-coded "status" marker) and the social distance from you based on frequency of interactions between that person and other people you know. You could probably find that information if you really dug around for it (google insights and the like offer good data on web audiences), but what you need is something that is up in the face of the performer, just as it would be in the real world when you enter a room and start speaking. Technology will always change our levels of privacy. Instead of stopping it or trying to reverse it, the best we can do is to make it explicit.

Sunday, March 06, 2011

The Pecker at the Party: Immediate gratification, social media, and social situations


Imagine you are at a cocktail party. Most individuals are talking to one another while some are pecking at their smartphones. One of the guests at the party confronts a “phone-pecker”, explaining that she finds this behavior to be rude and cannot understand why the individual is engaging in what appears to be “anti-social” behavior at a party. The “phone pecker” retorts, claiming that he is actually being quite social, just with people who do not happen to be in the room at that moment. He is looking at photos of friends on Facebook, answering emails and sending text messages, reading tweets. How, he asks, is his socializing any different (or inferior) to the socializing that is happening at the cocktail party?

This situation - in which an apparently solitary individual stares at a screen and pecks at the screen or a keyboard or, in some cases, talks to the screen - is increasingly common. More social interaction is mediated - taking place via text messages, emails, social media (e.g. Facebook, Twitter) - and more people are concerned about the implications of this for individuals and society. The cocktail party guest’s identification of this behavior as “rude” suggests a breach of etiquette, but the perception of these acts as rude may only be a symptom of some people’s failure to understand how the technology is being used. Such a failure might be a result of the rapid diffusion of the technology and the predictable failure of social mores to evolve at a similar rate. Older generations lamenting the corrupting influence of new technologies is likely as old as technology itself. Once the technology is sufficiently common, such complaints are seen as the mark of a curmudgeon rather than a legitimate qualm. So the fact that this is seen as rude fails to distinguish between a public act that is simply new and will eventually be harmless and no longer seen as rude and an act that is, in some way, harmful to the social fabric and will always be seen as rude or aberrant.

Before proceeding, it is worth noting that the phone-pecker may not be being social at all. He may be scanning his Facebook feed (the equivalent of looking at other guests at a party while not conversing with them) or checking sports scores. Given the size and orientation of networked mobile devices and the expectation of privacy that is associated with the use of such devices, it is difficult for observers to be able to tell the difference between social interaction on mobile devices and non-social behavior.

Let us assume the phone-pecker is interacting with others via the mobile device. Are there really no differences between the nature of heavily mediated person-to-person relationships (that is, those that take place chiefly via text message, email, Skype, and Facebook) and those that are not as heavily mediated?

Older individuals often marvel at the sheer number of texts that teenagers send in a day. Half of all American teens send over 50 texts per day, according to Pew, 2010. Some teens send hundreds per day. This number is not shocking if one considers the text messages to be similar in purpose and content to turn-taking conversations. Teens engaged in long turn-taking conversations on land-line telephones and, before that, in person. The length of statements in such conversations was and is likely to be short, no more than the 150 characters allowed by most SMS (i.e. texting) services. So the length of individual statements and the frequency of text messaging and social media use, while initially seeming alarmingly different, do not to differ significantly from other existing forms (mediated or not) of communication.

What about the people participating in the interaction? There has been fear surrounding social media and one-to-one technology (dating back to the introduction of the telephone) that remote communication devices would facilitate relationships between vulnerable populations (e.g. children) and those seeking to take advantage of these populations (e.g. sexual predators, advertisers, etc.). Though there have been instances of such behavior, the bulk of mediated social interaction (on Facebook and text messaging, if not on Twitter, which, in any case, operates more like a micro-broadcast medium like blogging and less like a rapid interaction application) is still between parties that are acquainted with one another from non-mediated social worlds like school, work, and get-togethers in real world locations like bars and parties. In other words, the people on the other end of the phone-pecker’s pecks are likely to be similar, in terms of their connections to the phone-pecker, to the other cocktail party goers. So it seems, again, that what initially appeared to be different may not be that different at all.

But there's another possible area of difference: the nature of the relationship. The maintenance of relationships, like any other endeavor, is comprised of acts that are immediately enjoyable but do not pay long-term or collective dividends (being able to complain about work to a friend, flirting with a married co-worker, playing a game of basketball with a friend) and other acts that are not immediately enjoyable but do pay off in the long run (changing a diaper, attending a boring work meeting, discussing a difficult topic with a spouse). This isn’t to say there aren’t many (if not most) social interactions that are both immediately gratifying AND help foster long-term gains for the self and others (great sex, great parties, enjoyable collaborative work), but that some relationship maintenance, like many other things in life, is not immediately gratifying but pays off in the long run. An overindulgence in immediately enjoyable social interactions and a failure to engage in any other kind of social interactions may lead to shorter-duration relationships as individuals more frequently (and accurately) accuse one another of being selfish. A failure to think about one’s long-term goals in relationships goes hand in hand with being self-centered or selfish.

Throughout most of human history, our relationships were constrained: by the surveillance and judgment of others, by geography, by class, by time. The proliferation of networked communication devices allows us to (at least partially) remove these constraints. For some, this is a good thing: relationships hindered by repressive regimes are allowed to flourish online. For others, I think it is not. These constraints often kept immediately gratifying interactions at a distance, forcing us to talk with co-workers about work when we would rather be flirting with our partners, to talk with our parents when we would rather be talking with our long-time friends, conversing with our long-time friends when we’d rather be talking to someone new and exciting, talking to our spouses when we’d rather be flirting with a co-worker. They were shaped by the randomness of geographic distribution, by the history of institutions developed by those in power, and in these cases, circumvention of such constraints is, ultimate, a good thing. But either by accident or by design, those constraints kept us from indulging our every social whim.

Again, this isn’t to say that individuals without networked communication technology did not indulge in selfish interactions not in their or anyone else’s best long-term interest. However, when you make immediately gratifying options more easily accessible, you make them more likely to be chosen, particularly by those low in self-control. Why would the choice of whom to interact with and what to converse about be any different than any other decision (in which the temporal and spatial proximity of temptations make them more likely to be chosen)?

To return to the phone-pecker, it is possible that he simply prefers talking to someone who is not at the party. The pecker was invited to the party because of an assumed mutual interest in interacting with those at the party, but given his inattention to other party goers, he cannot count on this assumption lasting very long. He uses technology to develop and nurture several intense, mutually beneficial relationships with co-workers (frequently answering work emails), romantic partners, and close friends (frequently texting at parties), but ignores those very same people at other times so that he can communicate remotely with others. When spending time with his romantic partner, he frequently converses with friends through text and answers email, neglecting his relationship with his partner. When spending time at work, he frequently blows off work to flirt with his partner. It isn’t that he ignores certain people, but that, given the choice between one conversation and another, he chooses the more immediately interesting conversation.

By doing this, he may be training himself to become intolerant of social situations that are not immediately gratifying, becoming accustomed to the immediately gratifying interactions provided by networked communication devices. At a party, this is relatively harmless, though he might find himself invited to fewer parties in the future. But if he bows out of important discussions/ arguments with his partner before they can be resolved, if he pays more attention to work emails and less attention to his children, if he talks to his partner more than his co-workers about work, or flirts more to his sexy co-worker than he talks to his partner about their finances, eventually, his relationships with all parties will suffer through lack of attention.

Wednesday, December 16, 2009

Compared to Whom?


After finishing up another semester of GSI-ing a media effects class, I returned to considering what the effects of social media might be on its users. Of all the theories covered in the class, the one that seemed the most applicable to social media is social comparison theory. If comparing ourselves to others is something we do naturally in order to establish an identity and an idea of what constitutes normal behavior (especially when we're young adults and teens, which happens to be SNS's key demographic), what better tool could you create for comparing your self to others than Facebook? The questions, from a public/psychological/emotional health standpoint are: in what ways does FB present a distorted image of others, and could the ease with which one can compare one's self to others lead to increased time spent dwelling on how well or how poorly one measured up to one's peers?

I think one key variable to look at is how one uses the site. Do they spend more time looking at other people's pictures, comments, and friends, or do they participate by posting their own? What moods are they in when they go to FB? Some research indicates that people in high affect states tend to be social, talking with others, going to parties, while those who are in low affect states (though its not exactly equivalent to "bad mood," we might think of it as such for now) watch more TV. I could imagine going to FB in either state: when bored and in a bad mood, just to passively look at what others are doing, or when I'm excited to express something about my life.

Then there's whether or not you see FB as a place to "put your best face forward." Obviously, everyone does a bit of image tailoring when they post pictures of update their statuses, but some people seem more keen on impressing others (or inspiring jealousy?) with their images, while others display a more warts-and-all aesthetic. I would think there would be a tendency to assume that others use the site in roughly the same way you do: if you're a warts-and-all poster, you assume others are, too, and if their profiles are pretty much squeaky-clean, you assume their real lives are.

The reason why I think FB is so appealing for the social comparer in all of us is the ease with which we can see what other people very similar to us are doing with their lives, and we can see it evolve in real time in some sort of context. Of course, you can do this by observing your peers at work or at school. You can do it by tuning in to local gossip. You can do it by hearing/watching/reading stories (even if they're fiction, the fact that they ring true with a large audience tells you that they're depicting behavior, identities, and values that are, in some sense, normal; even more so w/ reality TV, probly). But the nice part of using FB to compare yourself to others is that you can't be seen while you're doing it. Also, these people are usually more similar to you than your work peers (though some of them might be your work peers). The lives of people you grew up with seems like a more natural thing to compare one's self to. These people, unlike people you meet later in life, had the same starting point as you.

In a way, this reminds me of one of my favorite TV shows: the Up Series. I always saw that show, which explicitly compared documentary footage of a few people who grew up together as they aged from 7 to 49 (so far), as one of the most useful tools for learning about what you can do with your life, why some people's lives turn out different than others, and why most people try to make themselves happy whether or not they live lives that are seen as "successful." It did what a lot of reality shows don't do: examine the criteria we use to compare ourselves to one another and show how it varies from person to person.

In some ways, Facebook is like a reality TV competition shows and the Up Series in that it presents an opportunity for social comparison. However, there is no narrative built into it to guide you to think about the nature of comparison, success, or happiness or guide you to decide who the winners and losers are and which one you happen to be at the moment (and how you might go about becoming more of a winner). My hunch is that it can accentuate any tendency you bring to it, the tendency to compare or the tendency to think about why and how we compare ourselves to one another.

Sunday, November 15, 2009

Losing The Passive Companionship of TV


For the past month, I have felt as though I've been part of one of the experiments I would like to conduct on media choice and decision making. Ever since I moved into my house, I've received free cable, as often happens with Comcast who isn't very vigilant when it comes to who gets their signal and who doesn't. After the digital transition, they've begun gradually whittling away at my channels. I lost about 3 or 4 channels out of 40 a few weeks ago, and this past Friday I lost about 20, pretty much everything besides the networks, public television, and the Michigan research channel. When I lost AMC, I had to consider what watching my favorite show, Mad Men, meant to me, and whether I could replace the experience with something as pleasurable until it came out on DVD. I decided that I could live without it, that it certainly wasn't worth paying the extra $40(!) a month for cable television, that I'll either wait for the DVDs or buy the remaining eps on ITunes. Then they took ESPN, my bread and butter, and that has caused a great deal of reflection on my part as to what the value of TV is for me.

At first, I missed the up-to-date-ness of TV. I can go online and get all the information that is dispensed though ESPN (and then some), but it doesn't feel the same. I think my attachment to TV has something to do with the fact that I live by myself. When I turn on ESPN, there's something about the direct address format and the jocular tone of SportsCenter, not to mention the always-on nature of the news coverage (similar things could be said about cable news). It feels like companionship in a way that cold, lifeless DVDs and the internet does not. If I was looking for replacement experiences, I could just spend more time actually talking to people, but part of the pleasure of the companionship offered by ESPN and TV in general is that its passive. Also, my use of ESPN is dictated by my moods and schedule, not someone else's. I don't give a fuck whether or not Chris Berman or Scott Van Pelt are in the mood to be funny; that's their job. Not so with people I know.

Are there any possible substitutes for this feeling? Like ESPN, NPR is always on and roughly appeals to my interests, but to be honest, i just don't like the content as much. Its possible that some applications on the internet - social media like Facebook and maybe Twitter - could fill this need for passive companionship. Using FB does feel a little bit like that kind of passive companionship that I crave, though sometimes its almost too personal. I like the level of detachment that I get from watching sports or news. Perhaps this will motivate me to give Twitter a try.

This experience makes me believe that television, just like radio before it, needs to move away from pre-recorded drama and towards shows that address the viewer as part of a crowd, either through a host or telecaster or anchor, or merely by presenting a show that is performed in front of a crowd (like American Idol). Its possible that reality TV offers something in the way of passive companionship, although maybe its pleasures are more about social surviellance. Similarly, comedy might provide some additional pleasure if watched in groups, so maybe it does need to be watch simultaneously by many viewers. In any case, DVD and the internet seem to take care of drama exhibition and information about the world.