Showing posts with label telecommunications. Show all posts
Showing posts with label telecommunications. Show all posts

Friday, August 01, 2008

Washington Week in Review 2: How Bills Become Laws


We don't have to shrug our shoulders and cynically declare that the inner workings of Washington are too byzantine to understand, though when you get into the nitty-gritty of telecom policy, it can be tempting to reach such a conclusion. That shit seems to be written by lawyers, for lawyers.

How do we combat this cynicism? To quote one of my favorite professors, “start with the obvious.” This is an advantage of being an outsider: you may not have the expertise to really know the specifics and complexities of how things work, but you can see things in a light that insiders have long since lost the ability to see. This approach might oversimplify things, but it gets all the assumptions on the table, gets to the root of what people believe in and where the disagreements are.

I’m making claims about things that are inherently, intentionally obscure. It’s in people’s best interest to not talk about how things really work in Washington. You might never see a documentary about it, but maybe reporters or people who are involved in it write fictionalized versions (or tell-alls) afterward. I have but one keyhole to look through, one story to present.

The government is just another large group of people, albeit with some rules that don’t apply to other groups like families or businesses. People in groups behave in fairly predictable ways.

There’s a lot of speculation about people’s behaviors and motivations on the parts of both activists and legislators. There certainly isn’t the assumption that some people are inherently evil or wrong, which seems to be outsiders’ perspective on politicians, lawyers, and big businessmen. Here, there’s a tacit assumption that politicians, like everyone else, care about their careers above all else. But this isn’t the same as just caring about money. Careers have to do with respect, status, and future earnings. The justification: As long as you have a family to support and you can imagine a rainy day in the future (which isn't that hard to imagine these days), the maintenance of a career is not greed. Its survival.

We need to remember that in most cases, politicians are only going to be in office for a few years, so they ally themselves with certain people (often in an industry). They make sure not to piss off industry people for two reasons

#1 Those industry people can help politicians get re-elected by donating large sums of $ to their campaign. The connection between campaign operating budget and success is well established, but I think it is flawed for the simple reason that it assumes that money = visibility = votes. Yes, there is some connection there, but its grossly overstated by the self-justifying media, in the same way that the effects of advertising are grossly overstated (and what is a politician but another product to be marketed?). It assumes the use and effects of old-school, one-way, extremely costly media and does not take into account word-of-mouth, viral, low-cost media.

Don't get me wrong: one-way media still has more of an impact than the internet, but I wouldn't be surprised if its impact is lessened and its value diminished in future elections. If that gets to be the case, then a certain amount of money will be required to gain some initial name recognition, but from there, more money will not necessarily equal more popularity. Look at the world of music. Yes, most of the people at the top of the charts were products of big label ad campaigns from the beginning. But others are not. Others are just skilled at marketing themselves. Or just plain skilled. This is a function of the falling cost of distribution of information about people's reputations, their talents, and what they believe in. There's no reason why it won't effect politics in the similar ways. Its just more information, just more personalities to package.

#2 Politicians need jobs after they leave office. The stakes are very high. If they decide to legislate in a way that is sympathetic to the industry, they get a very high paying cushy job. If not, they might get blacklisted and not be able to work in the industry at all.

Politicians care about getting re-elected, so they care about votes and what the people think. The will of the people tends to be a very vague concept based on calls, emails, letters to them, polls, etc. None of those have inherent value. They only have value in so far as they reflect that person’s future voting behavior and their ability to convince others to vote a certain way. If you frame yourself as an influential member of your community, then you’re liable to get farther than if you’re just one person. The politicians are concerned with the behavior of the voters, to some degree.

Activists want certain bills to get passed. They’re concerned with the behavior of the politicians. They frame issues by highlighting how many voters in their district want that bill to pass, so that if the politicians want to get re-elected, they should co-sponsor the bill. Also, activists frame the passage of a bill in terms of the bearing it will have on the internal allegiances and hierarchies within the organization of congress. The chances that any bill has to pass depends on who gets elected. That's what makes Washington so interesting and unlike companies or academia (at least in theory, if incumbents didnt' win 4 out of 5 elections): the frequent turnover keeps you from just figuring out how to please one person and instead everything is qualified by who might get elected or appointed in a year or two. There are contingencies for various scenarios, different angles to work. No one really knows what kind of legislation is going to go through 6 months from now b/c no one knows who is going to be the next president or congressperson.

For the activists, it becomes a question of how to frame the issue to highlight the advantages for other people (politicians, voters, people in the industry), to get them to realize that, hey, there’s something in it for them. I keep using the word "frame" b/c, from my POV, that's what its all about, more than truth, more than what's right, even more than money: rhetoric. It is therefore no surprise that there are plenty of lawyers in Washington, being as they are schooled in the art of rhetoric. But why aren’t there more behavioral psychologists? Maybe b/c people would balk at voting for someone with that kind of degree b/c it means they’re skilled at manipulating people, whereas lawyers sometimes do good things for people? Personally, I'd rather have a skilled psychologist fighting for me on the Hill than a lawyer.

Wednesday, June 25, 2008

Washington Week in Review


I feel obliged to write about my experience as an intern for the Media & Democracy Coalition here in Washington DC. This wasn't my first instinct, given that policy is not my area of expertise, and so I imagined that I'd have more to gain from and little to add to the online conversation about media policy. But since this is a fairly unique opportunity for a media scholar to see how the sausage gets made (is it me or is this metaphor becoming more and more popular?), I thought I'd write about it, albeit from the perspective of an under-informed outsider.

Today, I attended a meeting put on my the Media Access Project with two representatives of the presidential candidates, a representative from Skype, and one from AT&T. They talked about what the next administration would do regarding telecom policy in the next 4 years. For the most part, there were no surprises. I was reminded of everything that frustrates me about political discussion. You have two sides of an ideological divide stating and re-stating their beliefs on one central issue: what actions do legislators and businesses take in order to bring about the broadest benefits for all? One side privileges government regulation. The other privileges unfettered markets. Both of them speak in familiar generalities. When they do recognize that regulation might be appropriate for some circumstances and not for others, they don't talk about the attributes of that circumstance (say, the rate at which people adopt a technology, or the rate at which the cost of a product falls). Instead, they point to the fact that innovation occurred after a certain policy was enacted. One side interprets the innovation as an acceptable level while the other sees it as less than what could have been under a different policy. In the real world situations that they're comparing, they cannot make logical claims about causality between policy and innovation, but that doesn't stop them from doing so.

The whole discussion seems like posturing, just a way of publicly declaring, yet again, that the individuals in question (Obama, McCain, and their surrogates) stand where you would imagine them to stand on the issues. This kind of public posturing isn't without value. In a representative democracy, citizens need to be familiar with candidates so that they can make voting decisions based on something substantive. But is that all there is to such talks? Posturing in public, and decisions made to placate the wealthiest players behind closed doors? No.

I think that the answers to the questions being debated by these two sides can be found using behavioral media studies and behavioral economics. You could say, definitively, whether or not Skype was in direct competition with Verizon (and therefore deserving of the same kinds of regulation as Verizon) by finding out if a sample group of consumers acted as though the goods were substitutable given what they are bundled with (Skype with internet access, Verizon with cable TV and internet at a higher price). If they treat it as a substitutable good at a certain price, then it should be regulated like a service provider when sold below that price level.

You could see if regulation or deregulation of a communications market (be it at the application level or the equipment/backbone level) results in more innovation or less innovation by creating two parallel online environments where avatars are inclined to gain some resource (virtual $) and need to communicate with other avatars in order to compete or cooperate with them to achieve their goals. One of the environments has regulated communications competition and the other does not. Wait a few months, give the providers of the communications a chance to innovate or fail to innovate, and compare the results.

It wouldn't be prohibitively costly to run such studies. A few thousand dollars would get you properly motivated subjects and the environments needed to conduct the studies. You could say that parties with certain interests will fund certain studies that reinforce their stance on the matter (which has little to do with what is empirically true in terms of consumer behavior). This might have been true at one point. I wouldn't argue that, historically, behavioral economic studies had limited impact on policy and the everyday reality of businesses and consumers. But when the cost of conducting such experiments falls, along with the cost of disseminating transparent results and the cost of duplicating experiments, it becomes harder to propagate a lie about consumer behavior.

I'm not certain of this. Its just a hunch that came to me as I was listening to the candidates' proxies debate (it could've just as easily been telecom lobbyists on one side and NGOs and non-profits on the other). Information on behavior gets out there. People judge whether or not it is accurate, and if the results are really important to them (if they were trying to decide if a de-regulated biotech industry would come up w/ a cure for their cancer any faster than a regulated one), then they won't care about free market or socially conscious ideology. They'll care about accurate predictions and repeatable results. I'm placing my faith in the openness of information and lowering of barriers that the internet allows for. I'm assuming that this openness will somehow prevent politicians and businesspeople from propagating false information about behavior, that openness will make it so hard to maintain a lie that it will be easier to just work harder, honestly, to achieve your goals. People will do so not out of any moral inclination, but just b/c it'll be easier. Perhaps this faith is misplaced, but it seems like the best way to maintain my optimism in this town.