Sunday, March 20, 2011

Ironic Liking vs. In-Spite-of Liking


In thinking more about Rebecca Black's popularity, I start to think more about how anyone gauges whether something is popular and/or well liked, and what that means.

At the most basic level, we have the number of plays or views. The fact that Rebecca Black's video has been played over 20 million times tells us that it is, in some way, popular. Of these, some could be curiosity seekers, some could be people who like the song listening to it repeatedly, some could be people who enjoy laughing at the song listening to it repeatedly. The story surrounding Black's song indicates that most viewers do not like the song in the way that most people earnestly "like" what they like.

It takes very little effort and no money to click on a link and watch a YouTube video. The same cannot be said for downloading a song on ITunes. So, which is more likely: that tens of thousands of people earnestly like a song that many people find horrible OR that tens of thousands of people are willing to pay money to listen to something that you do not earnestly like?

What do I mean by "earnest"? People talk a lot about liking something "ironically." But I feel like this is the wrong term. "Ironic" implies that they like something for the opposite reason than one would expect them to like it. But are those who grow "ironic" mustaches really growing it for the opposite reasons than those growing it for earnest reasons? What would that mean? The term "ironic" just doesn't seem to convey anything meaningful. It doesn't help us understand why people buy or do or wear things that are inconsistent with their apparent tastes and likings. The term "parody" might be used to describe such actions, but I feel like that's inadequate, too. "Parody" implies that they are trying to get a person to laugh at that which is being parodied. Its commonly understood as a way to ridicule something. In some cases, I can understand how this might be true of a hipster growing a mustache or of someone who finds Rebecca Black's voice to be grating and her lyrics to be awful: they're growing/listening to these things to make fun of and feel superior to those that earnestly do/like them. For them to do this, there must be a receptive audience, someone to share in the joke. If they were in the exclusive company of earnest fans or mustache-growers, I can't imagine that they would keep up the parody for very long. But if they're surrounded by others who feel similarly toward people who grow earnest mustaches and earnestly like Rebecca Black's music (or that type of pop music), then parodic liking is a way of bonding, of signaling that you're part of a group.

I'd like to suggest that something else is going on: In-spite-of liking. This means that someone hates a certain aspect of a show, movie, song, clothing, famous person but likes another aspect of it. All of these things are comprised of many elements, but most of the ones that are liked in this fashion are somehow un-self-conscious, nakedly attention-getting, unapologetic and unsubtle. Perhaps people long for these characteristics and if they happen to be packaged with something that the user does not like - misogynist lyrics, nasally voice, rampant consumerism, a lifestyle that one cannot identify with - they're willing to overlook these things in favor of the characteristics they like. Maybe they also identify with the fact that these people are proud and hated by many. Unlike parody, this could take place in a vacuum. If I liked the beat of Rebecca Black's song and found it catchy, despite the fact that I thought the lyrics were inane, that it was irresponsible to mock a 13-year-old, and that her voice was grating and nasally, I might still listen to (or even download) the song without having to do this in front of anyone.

I wouldn't expect anyone to be able to articulate these feelings, but that doesn't make them any less true. People might just say "I like it, the end." So if we want to understand what predicts liking, we might have to move away from self-report and find out patterns of liking that diverge from traditional models, instances we have usually called "ironic liking." If we isolate each characteristic and ask whether one is liking something as a kind of performance for the benefit of others, we can better understand this phenomenon.

Post-script: Amazingly, 10 year olds seem to grasp the concept of ironic liking. This focus group also indicates that the song skews young: people under 10 seem to like it more than teens.

Saturday, March 19, 2011

The Fate of Rebecca Black


In just over a week(!), unknown teenager Rebecca Black's quasi-home-made music video Friday went from 3000 views to 22 million views. Like many viral sensations, there was a catalyst in the form of online opinion leaders (i.e. bloggers with connections to mainstream media): popular blogger Tosh.O got the ball rolling with a re-post of the video from The Daily What. Its hard for anything to "go viral" without these influential bloggers drawing the material to the attention of their audiences, which draws the attention of mainstream media, which draws the attention of your mother. But are there any characteristics of this text that set it apart from things that don't go viral that it has in common with other things that have gotten popular?

One possible precedent is the meteoric rise of YouTube pop sensation Justin Bieber. Commonalities: they happened at roughly the same time, meaning that the relationship amongst smalltime teen artists, YouTube, bloggers, the mainstream media, and the general audience was roughly the same during both phenomena. They're both producing pop music in the style that is popular at this time. Here, one might engage in subjective judgment of the merit of their music, but there is where the conversation about what goes viral ceases to interest me. Maybe Bieber's talented, maybe he isn't. If we're interested in figuring out why both Bieber and Rebecca Black got popular quickly on YouTube, we have to look at characteristics of the video texts in relation to their reception which - conveniently enough for anyone interest in understanding media, meaning, and effect - is captured on the YouTube video itself, on Twitter, and in the blogosphere.

Both Bieber and Black inspire diametrically opposed reactions: you either love them or you hate them. Though its hard to be certain of the identity of anyone online, judging by the preferences of those who leave comments (which, in another boon to media researchers, is easily available, searchable, and analyzable), loving/hating of both seems to be determined by gender, age, and some personality trait (anti-authority or anti-social, perhaps). The loving/hating of these artists seems more personal than the loving/hating of artists who rise through the traditional star-making machinery of Hollywood. Stars are either conditioned to speak and behave in a certain way or are selected based on their match to very specific popular archetypes. They feel remote and unrelatable in a way that overnight sensations do not.

But Black might actually have more in common with a certain brand of reality TV, of which Jersey Shore is the most salient example. These texts have at least two kinds of viewers: those that identify aspirationally with some element of the characters' behavior (usually their bravado in the face of haters, or their unchecked hedonism during a buzzkill economy) and those that love to hate them and/or laugh at them, feeling superior to them. Additionally, there are people who, paradoxically, occupy both ends of that spectrum, liking the characters "ironically." There's a genius to this kind of entertainment: by incorporating both lovers and haters of these people, they double their audience AND they get people talking online, which is necessary in the age of social media for marketing purposes. As one of my professors says, TV exists to give people something to talk about, so these texts are popular because they're ways for us to talk about taste, class, appearance, values, and pretty much any other element of human behavior.

There's also the question of authenticity. Black seems to be authentic in her performance (as opposed to being purposefully bad in a parody style) given her age and her earnest appearances on mainstream media outlets. But the authenticity of those millions of people who watch the video is in doubt. Judging by a lot of the comments on YouTube and the mainstream media story, most people are laughing at Black, but its conceivable that there could be some other earnest 13-year-old girls who honestly like the song and, out of empathy, are un-ironic fans of hers. If you hate her, you're saddened and alarmed that so many people can have such horrible taste in music. If you love her, you're saddened and alarmed that people can be so cruel as to laugh at a 13 year old. In any case, she seems to be making some money off it, money that, properly invested, will still be hers when we find someone else to laugh at. And she's making showbizz connections. The narrative will probably go something like this: mean internet beats up 13-year-old girl, Bieber or Usher or some famous dude jumps to her defense, voice coach tells her how to sing slightly better, young teen girls see her as empowering figure, ??? = profit!

This still leaves me with one question, one that I hope many people are asking as more cewebrities pop up: does it matter how you get famous? I can't help but think of Star Wars Kid, who ended up in therapy after so many people made fun of him on the internet. Sometimes, the social mediasphere can be an extension of junior high. There's an endless supply of 12-15 year-olds doing something embarrassingly earnest and, mistakenly, recording it. These are the next Rebbeca Blacks. And the conversation about the effects of Rebecca Black's rise and reception doesn't end with whether or not she lands on her feet. Maybe some girl, too young to understand exactly how people get famous online, will see that Rebecca Black is famous and met Justin Bieber, so she'll make a similar video, but it won't go viral. It'll just get passed around her middle school, she'll be made fun of, and develop an eating disorder. Maybe this will be the 21st century equivalent of the emotional wreckage of the would-be starlet turning tricks on Sunset Strip.

As audiences, we seem to always be hungry for someone to serve as a topic of debate. By tearing them down and building them up, we're helping create the rise-and-fall/fall-and-rise stories that have always kept audiences rapt. As performers, we seem to be stuck between killing ourselves when someone speaks ill of us or being way too proud of our shitty music or personality, impervious to criticism (haters gonna hate!). Those wondering how our culture will get past this period would do well to follow Rebecca's story as it unfolds.

Sunday, March 06, 2011

The Pecker at the Party: Immediate gratification, social media, and social situations


Imagine you are at a cocktail party. Most individuals are talking to one another while some are pecking at their smartphones. One of the guests at the party confronts a “phone-pecker”, explaining that she finds this behavior to be rude and cannot understand why the individual is engaging in what appears to be “anti-social” behavior at a party. The “phone pecker” retorts, claiming that he is actually being quite social, just with people who do not happen to be in the room at that moment. He is looking at photos of friends on Facebook, answering emails and sending text messages, reading tweets. How, he asks, is his socializing any different (or inferior) to the socializing that is happening at the cocktail party?

This situation - in which an apparently solitary individual stares at a screen and pecks at the screen or a keyboard or, in some cases, talks to the screen - is increasingly common. More social interaction is mediated - taking place via text messages, emails, social media (e.g. Facebook, Twitter) - and more people are concerned about the implications of this for individuals and society. The cocktail party guest’s identification of this behavior as “rude” suggests a breach of etiquette, but the perception of these acts as rude may only be a symptom of some people’s failure to understand how the technology is being used. Such a failure might be a result of the rapid diffusion of the technology and the predictable failure of social mores to evolve at a similar rate. Older generations lamenting the corrupting influence of new technologies is likely as old as technology itself. Once the technology is sufficiently common, such complaints are seen as the mark of a curmudgeon rather than a legitimate qualm. So the fact that this is seen as rude fails to distinguish between a public act that is simply new and will eventually be harmless and no longer seen as rude and an act that is, in some way, harmful to the social fabric and will always be seen as rude or aberrant.

Before proceeding, it is worth noting that the phone-pecker may not be being social at all. He may be scanning his Facebook feed (the equivalent of looking at other guests at a party while not conversing with them) or checking sports scores. Given the size and orientation of networked mobile devices and the expectation of privacy that is associated with the use of such devices, it is difficult for observers to be able to tell the difference between social interaction on mobile devices and non-social behavior.

Let us assume the phone-pecker is interacting with others via the mobile device. Are there really no differences between the nature of heavily mediated person-to-person relationships (that is, those that take place chiefly via text message, email, Skype, and Facebook) and those that are not as heavily mediated?

Older individuals often marvel at the sheer number of texts that teenagers send in a day. Half of all American teens send over 50 texts per day, according to Pew, 2010. Some teens send hundreds per day. This number is not shocking if one considers the text messages to be similar in purpose and content to turn-taking conversations. Teens engaged in long turn-taking conversations on land-line telephones and, before that, in person. The length of statements in such conversations was and is likely to be short, no more than the 150 characters allowed by most SMS (i.e. texting) services. So the length of individual statements and the frequency of text messaging and social media use, while initially seeming alarmingly different, do not to differ significantly from other existing forms (mediated or not) of communication.

What about the people participating in the interaction? There has been fear surrounding social media and one-to-one technology (dating back to the introduction of the telephone) that remote communication devices would facilitate relationships between vulnerable populations (e.g. children) and those seeking to take advantage of these populations (e.g. sexual predators, advertisers, etc.). Though there have been instances of such behavior, the bulk of mediated social interaction (on Facebook and text messaging, if not on Twitter, which, in any case, operates more like a micro-broadcast medium like blogging and less like a rapid interaction application) is still between parties that are acquainted with one another from non-mediated social worlds like school, work, and get-togethers in real world locations like bars and parties. In other words, the people on the other end of the phone-pecker’s pecks are likely to be similar, in terms of their connections to the phone-pecker, to the other cocktail party goers. So it seems, again, that what initially appeared to be different may not be that different at all.

But there's another possible area of difference: the nature of the relationship. The maintenance of relationships, like any other endeavor, is comprised of acts that are immediately enjoyable but do not pay long-term or collective dividends (being able to complain about work to a friend, flirting with a married co-worker, playing a game of basketball with a friend) and other acts that are not immediately enjoyable but do pay off in the long run (changing a diaper, attending a boring work meeting, discussing a difficult topic with a spouse). This isn’t to say there aren’t many (if not most) social interactions that are both immediately gratifying AND help foster long-term gains for the self and others (great sex, great parties, enjoyable collaborative work), but that some relationship maintenance, like many other things in life, is not immediately gratifying but pays off in the long run. An overindulgence in immediately enjoyable social interactions and a failure to engage in any other kind of social interactions may lead to shorter-duration relationships as individuals more frequently (and accurately) accuse one another of being selfish. A failure to think about one’s long-term goals in relationships goes hand in hand with being self-centered or selfish.

Throughout most of human history, our relationships were constrained: by the surveillance and judgment of others, by geography, by class, by time. The proliferation of networked communication devices allows us to (at least partially) remove these constraints. For some, this is a good thing: relationships hindered by repressive regimes are allowed to flourish online. For others, I think it is not. These constraints often kept immediately gratifying interactions at a distance, forcing us to talk with co-workers about work when we would rather be flirting with our partners, to talk with our parents when we would rather be talking with our long-time friends, conversing with our long-time friends when we’d rather be talking to someone new and exciting, talking to our spouses when we’d rather be flirting with a co-worker. They were shaped by the randomness of geographic distribution, by the history of institutions developed by those in power, and in these cases, circumvention of such constraints is, ultimate, a good thing. But either by accident or by design, those constraints kept us from indulging our every social whim.

Again, this isn’t to say that individuals without networked communication technology did not indulge in selfish interactions not in their or anyone else’s best long-term interest. However, when you make immediately gratifying options more easily accessible, you make them more likely to be chosen, particularly by those low in self-control. Why would the choice of whom to interact with and what to converse about be any different than any other decision (in which the temporal and spatial proximity of temptations make them more likely to be chosen)?

To return to the phone-pecker, it is possible that he simply prefers talking to someone who is not at the party. The pecker was invited to the party because of an assumed mutual interest in interacting with those at the party, but given his inattention to other party goers, he cannot count on this assumption lasting very long. He uses technology to develop and nurture several intense, mutually beneficial relationships with co-workers (frequently answering work emails), romantic partners, and close friends (frequently texting at parties), but ignores those very same people at other times so that he can communicate remotely with others. When spending time with his romantic partner, he frequently converses with friends through text and answers email, neglecting his relationship with his partner. When spending time at work, he frequently blows off work to flirt with his partner. It isn’t that he ignores certain people, but that, given the choice between one conversation and another, he chooses the more immediately interesting conversation.

By doing this, he may be training himself to become intolerant of social situations that are not immediately gratifying, becoming accustomed to the immediately gratifying interactions provided by networked communication devices. At a party, this is relatively harmless, though he might find himself invited to fewer parties in the future. But if he bows out of important discussions/ arguments with his partner before they can be resolved, if he pays more attention to work emails and less attention to his children, if he talks to his partner more than his co-workers about work, or flirts more to his sexy co-worker than he talks to his partner about their finances, eventually, his relationships with all parties will suffer through lack of attention.