Tuesday, June 29, 2010

Paying for Liveness


One big stumbling block for television surrogates like the various incarnations of webTV, Apple TV, netflix, and hulu was the failure to create the relatively passive, lean-back, couch potato experience of sitting on a sofa and watching something on a big screen. Viewing something on your laptop makes it difficult to give one's self over to a semi-passive viewing experience. The opportunities for distraction go beyond other content that one may channel-surf through. They are different experiences, extremely personal and almost endless in variety: posting a comment on Facebook, reading a blog, checking your email. It offers pleasure, but not the same pleasure as what we refer to as "television."

Finally, some of those TV surrogates are moving beyond that stumbling block on to our TVs. The evolution of netflix and now hulu towards easy-to-install view-on-your-TV versions reveal something about value and the definition of television. All three platforms offer much of the same content, yet all three are based on different pay structures (cable = lots of ads, higher fees; hulu = some ads, lower fees; netflix = no ads, lower fees). While it should be noted that the content libraries are not exactly the same (netflix and hulu offer deeper, broader catalogs but do not have sports or news), it may seem as though they offer the same product, more or less. Why would anyone pay more for more ads and a smaller catalog of titles?

Basically, the consumer pays for live-ness, either with ads or money. This applies especially to sports and news which lose value immediately after they're aired, and we might consider any kind of soft news (gossip) part of this. But even with shows that do not need to be viewed live in order to be enjoyed, there is some added value in being able to view them as they air. Wanting to watch a program as it is aired isn't just a matter of impatience. Being able to discuss the show with others matters, and its easier to do this if everyone is viewing the show simultaneously.

Conversations about shows taken from a vast catalog (either netflix or hulu now) have a different tenor than those about television. They're often simply attempts to convert people who haven't seen the program or attempts to describe what happens in the show to the uninitiated. The catalog is just too vast for a lot of overlap in people's viewing experience. TV's appeal lies in its limiting of the available choices as well as its temporality. Its also something that doesn't really require our careful consideration. Like a more personal version of a newspaper, it should just blurt out what's happening so that viewers can talk about it. More reality TV, more sports, more direct address.

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