Sunday, February 17, 2013

A media dieting manifesto

A majority of American adult Facebook users have taken a voluntary break from using Facebook, according to a recent Pew Research poll. Though only 8% of these people reported doing so because they felt they were spending too much time on the site, 38% of people 18-29 expressed a desire to spend less time using the site next year. So the desire to use less of some media to which we have access is there and, I think, it is likely to grow. But what are we doing about it, other than taking short breaks? Not much. Not yet.

I know its a bit daft to speculate about media use in the future, but since this is a blog and not a job talk, here is my prediction: in the next 5 years, more than 50% of internet users in the United States over the age of 22 will use some form of self-restriction from media to which they would normally have access. Either they will use software restricting their use of the internet or phone or use a self-imposed schedule in which they do not allow themselves to use the internet, certain applications or website, or their phone.

This is the start of an era in which we (adult Americans, perhaps others as well) look at our intake of information and social contact similarly to the way that we look at our intake of food. Food dieting is a billion dollar industry, one that is notorious for generating quick fixes that do not work out in the long run. This failure to generate lasting solutions to a public health problem is unsurprising to anyone who has reviewed the literature on habit and self-control. Habits are extremely robust; recidivism is the norm. Everything from cues in our environment to the chemistry of our brains cause habits to persist in the face of repeated attempts by the individual and others to change them. And yet sometimes, behaviors (particularly long-standing habits) change, permanently.

Though there are similarities between our developing view of media use as a kind of guilty pleasure or alluring, potentially addictive activity and our relationship with unhealthy foods, there are important differences. These differences, I believe, make it easier to alter media use behavior than to change our eating habits, provided we use the tools at our disposal.

First, our media use behavior is easier to passively track, far easier than counting calories. Chances are that right now, you could access information about how much and what type of media you are using just by looking at your browser history, on your laptop, tablet, or phone. More sophisticated tracking software is certainly available. That data may just make us feel guilty when we look at it, but if we know what to do with it, it can help us understand more precisely why we fail at media self-regulation and how we can change our use for the long term.

Second, the same technologies that brings so many tempting, immediately gratifying options in close temporal and physical proximity to us can also deliver us from this problem. They provide a sufficiently motivated media user the opportunity to alter the timing and amount of access they have to many different kinds of media. As in the world of food consumption, the individual and the self-regulation industry is in a never-ending battle with those making and promoting tempting options. The more we try to regulate our environment, the more insidious their pitches become. But the fundamental malleability of new media, the bottom-up nature of Code, makes it difficult for the purveyors of temptation to maintain a direct line to our Ids for very long, at least more difficult than it is for advertisers in the still top-down universe of food production, promotion, and consumption in the US.

So far, those of us who have bothered to use or enhance these tools haven't yet used them in the most effective way. The first stabs at internet self-regulation technologies (SelfControl, Freedom, Leechblock, StayFocusd) are all, in some sense, overcompensating for our newly empowered Ids. By totally restricting us from all media for a time period, these programs (or the strategy of "unplugging" that seems to be popular among certain crowds these days) leads to reactance, ultimately leading to workarounds (finding a computer that doesn't have the restricting program installed, justifying a little cheating here and there, etc.).

The way forward, I believe, is "nudging" (a la Sunstein and Thaler): designing our information environments so that they do not deprive us of access to all tempting options at any point, but instead creating menus comprised of both tempting options and less-tempting options that benefit us in the long-term. Information and social contact is available in various combinations on a regular schedule so that we are not so utterly deprived of "fun" things that we break our diets. Each combination will be specifically calibrated to each individual (customizability being another virtue of new media) to maximize not only productivity but happiness, social responsibility, or whatever the individual's long-term goals entail.

I make this seem simpler than it is. But that's typically what manifestos do, right? There is much research to be done.

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